Thank you for shopping with Making Waves USA. We want you to be totally satisfied with your purchase. However, if there are any issues, you can return your purchase for a full refund to makingwavesusa.com.
The following terms and conditions apply :
- ELIGIBLE ITEMS (EXCLUDING BELOW)CAN BE RETURNED WITHIN 15 DAYS OF THE ORDER SHIPMENT DATE.
FINAL SALE ITEMS :
- CUSTOMIZED ITEMS – includes any item with team name, team logo, or any additional personalization.
- GRAB BAGS – grab bag suits are not eligible for return.
- TECHNICAL SUITS – tech suits purchased at makingwavesusa.com are non-refundable.
- All other items marked as “FINAL SALE” on the product page.
- ITEMS MUST BE IN NEW AND UNUSED CONDITION, ALL TAGS ATTACHED, AND IN ORIGINAL UNDAMAGED PACKAGING.
- PRODUCT EXCHANGE :
- TEAM ITEMS – items purchased from a Team web page can be exchanged at the nearest Making Waves retail location for a size exchange only (exact item for item).
- No returns can be made at a Making Waves retail location for items purchased on a makingwavesusa.com website.
- No exchanges can be made on customized items.
- NON-TEAM ITEMS – the quickest way to exchange an item is to place a new order and return the original item for a refund.
- TEAM ITEMS – items purchased from a Team web page can be exchanged at the nearest Making Waves retail location for a size exchange only (exact item for item).
- INCLUDE COMPLETED MERCHANDISE RETURN FORM IN THE RETURN PACKAGE.
- If approved, refund will be processed within 7 to 10 days of receipt at our warehouse location.
- Shipping fees are NOT refundable.
- Please email: [email protected] with any questions.